SAFETY

SCAMS           News 2018


When shopping online, make sure the website is a genuine one (safe with a padlock).  Even if it is a genuine one, sometimes is good to print the screen to ensure that you are buying what you wanted (sometimes there are several tick boxes). You also can be saving or printing any message, confirmation, etc. even if it is just to remember exactly what the purchase was.  If you buy something over the phone (something I try to avoid) make sure you send an email to confirm what has been agreed over the phone.

One of the things that made me to phone or contact the companies or search about it online, it is when I received emails on different occasions from a very famous shopping website and from the government... they seemed genuine!!!!!!  However, as it was not normal that they would send me this type of emails I contacted them and searched for this type of scam online.  This confirmed that the emails were not genuine, what was a relief because it seemed something that could be possible.  Very worrying!!!!

If possible, I would advice to collect anything you buy, or collect it recorded delivery, to avoid possibilities of post missing.  Sometimes I receive mail that is for other people, so I suppose the same could happen to others about my orders.  On one occasion, somebody from a different building came to bring me a printer that had been delivered to him (I cannot understand how it happened).


Check that shops are not fake.  Make sure you make pictures inside the phone (serial number,etc) as they can return something similar which is broken and ask for a refund.  If you sell something and in ebay and says you are posting it, don't give it on hand (even if the buyer asks you), as the buyer could later say that you did not post it to him and you gave it to somebody else.  When contacting a seller, use the contact forms from ebay or amazon, so that they keep the record in case you want later to complain.



takefive-stopfraud.org.uk

GOOD ADVICE FROM NATIONWIDE TO PROTECT AGAINST FRAUD/SCAMS

LITTLE BOOK OF BIG SCAMS

HOW TO SPOT ONLINE SCAMS

www.friendsagainstscams.org.uk/
webarchive.nationalarchives.gov.uk/20180311192207/https://www.getsafeonline.org/get-safe-online-week/New phishing method: the inception bar
https://www.qld.gov.au/law/your-rights/consumer-rights-complaints-and-scams/scams-fraud/common-scams

Online shopping addiction
TRADING STANDARDS
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www.businesscompanion.info/


www.nationaltradingstandards.uk/contact/

https://www.citizensadvice.org.uk/

https://www.gov.uk/consumer-protection-rights

http://www.consumer-ombudsman.org/

https://www.which.co.uk/consumer-rights/advice/how-to-complain-to-a-company

https://www.bbc.co.uk/programmes/articles/Y9Vpnl94w0pwKly0VLBTVm/consumer-advice

Amazon about Phishing or Spoofed e-mails.


How to check if an email is from Amazon